New in April 2011, Ironside is now authorized to resell all IBM and Cognos Subscription and Support at a Discount!!

Ironside is now authorized to sell IBM Subscription and Support, please contact us asap to discuss your specific requirements. We can help you understand and validate your S+S bill from IBM.  Our Account team has significant experience in interpreting and negotiating with IBM on your behalf, contact us today!

Software Subscription and Support provides you with access to product upgrades for your licensed IBM Software and a variety of IBM technical support options.

With IBM Software Subscription you are entitled to:

  • Access to new releases and versions of your installed IBM software
  • The option to receive notification of new product releases you choose when to upgrade
  • The latest technology from IBM – ensuring that your IT environment is ready to respond to opportunities with enhanced reliability and performance of applications

With IBM Software Technical Support you will receive:

  • Responsive, cross-platform software technical support – around the clock and around the world
  • Online technical support including enhanced self-help and search capabilities
  • Voice support for new deployments, migration, and code-related questions
  • Fast problem resolution by phone for all “Severity 1” situations – 24 hours a day, seven days a week

Renewing your S+S from Ironside you get:

  • A complimentary Cognos Health Check of your BI environment *
  • Access to a team of experts that can help you with your BI Questions
  • An optional planning discussion surrounding current and future software needs
  • Access to competitive discounts, savings which can be used for additional user licenses or implementation consulting

To maintain active Software Subscription and Support simply contact the Ironside Group for final pricing and fulfillment.

* – (Preliminary Healthcheck will be performed as a Web Conference).