Entries by Rob Miller

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Words of Warning: 5 Dangerous Dashboarding Terms

When planning your next dashboard project, watch out for these 5 dashboarding terms that could possibly jeopardize its success.   Introduction: Bracing for a Challenge You already have a headache preparing for your new dashboard project. Your gut churns while thinking of the battles that lie ahead over feature prioritization, stakeholder alignment, and resource planning. With […]

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Purposeful Persona Building: Design Thinking Part 2

Remember our friend Empathy from the previous article? Well, now that you’ve interviewed, observed, and worked alongside your end-users and fully understand what it means to walk in their shoes, it’s time to leverage that new knowledge. You’ve likely interviewed people in many different groups or roles within your organization. While analyzing your notes, you […]