Remember our friend Empathy from the previous article? Well, now that you've interviewed, observed, and worked alongside your end-users and fully understand what it means to walk in their shoes, it’s time to leverage that new knowledge. You’ve likely interviewed people in many different groups or roles within your organization. While analyzing your notes, you [...]
About this blog
Since 1999, we have helped companies use data to make better decisions about their business.
This blog is written by Ironside consultants to share our insights. We aim to help business leaders and IT professionals understand the outcomes that they want to achieve by sharing stories, tips and tutorials about how others are tackling similar challenges.
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