For many, the word “audit” brings a range of negative emotions such as fear, anxiety, and uncertainty. But does it need to be that way? After all, an audit is essentially a diagnostic or check of the business processes and results that exist in a company. Hence, it should be viewed as essential to business success.

Before we joined Ironside’s consulting ranks, we went through multiple audits as compensation administrators and found that preparation and good software were essential to our success. Both the preparation and software are vital to providing auditors with what they love to see — namely, a record of activity. In the example shown below, the software being used provides key details of what changed in updated records. Read more

When planning your next dashboard project, watch out for these 5 dashboarding terms that could possibly jeopardize its success.

 

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Introduction: Bracing for a Challenge

You already have a headache preparing for your new dashboard project. Your gut churns while thinking of the battles that lie ahead over feature prioritization, stakeholder alignment, and resource planning. With all of these things to worry about, specific dashboarding terms may sneak into your requirements; terms that can throw a serious wrench into the complexity of design, development, and ultimately the success of your project. Read more

A recent Alexander Group survey showed 59 percent of participants reported quota setting as the top challenge among over 20 choices for their sales compensation program. Accenture research tells us that about 90 percent of companies leverage some quota-based incentives. Clearly, quota setting and management is a major focus for most sales teams. Read more

Remember our friend Empathy from the previous article? Well, now that you’ve interviewed, observed, and worked alongside your end-users and fully understand what it means to walk in their shoes, it’s time to leverage that new knowledge.

You’ve likely interviewed people in many different groups or roles within your organization. While analyzing your notes, you may begin to notice that certain people have similar needs, pain points, goals, etc. You can use this information to start persona building. Read more

Squeaky wheels usually don’t go away; they just get louder.

Imagine you purchase a new car. The car is shiny and runs great, but after a year maybe there are few things you wish were different – the seat design could be more comfortable or the road noise is louder than you expected. Maybe you just bought the standard model. Now you wish you researched a bit more or requested a few more accessories. Or maybe in reality you just need a quick tune up. Read more

LEXINGTON, Mass., Dec. 12, 2016 /PRNewswire/ — Ironside, a Boston-based data and analytics firm, just released an authoritative list of questions that they recommend business leaders try to answer now in planning for their analytics initiatives.

Today, it’s safe to say that the majority of businesses understand the value of analytics. They get that their data is important and that using it in the right way can have significant benefits. The problem, though, is that even though the business community as a whole acknowledges these facts, there’s still a lot of magical thinking around analytics tools and platforms out there. Read more

We’re getting ready for Tableau Conference 2016 here at Ironside. With only a short time left until November 7th, our team is preparing for which parts of the conference they’re most excited to take in. And, more importantly, developing strategies for prioritizing where to spend their time. I got a chance to catch up quick with Crystal Meyers and Katelyn Tolbert, two of our Tableau-certified consultants, to hear what they’re looking forward to and get their perspectives on where people should be focusing at the conference. Read more

Tableau 10 was released on August 15th, and it is quite an upgrade. I’ve been spending some time doing hands-on testing of the new version, and I’m excited to share some of the new features I’ve explored with you.

In addition to a new custom font, new color palettes, and new themes that make Tableau more beautiful and visually appealing than ever, Tableau 10 has made great strides in bringing some of the most widely requested features from past releases into reality for this one. I’m going to walk you through some of the ones we at Ironside find most compelling and explain what the practical impact of each one is on the overall functionality of Tableau. This article will cover the following new features: Read more

If modern business data is a river, then traditional enterprise business intelligence is a bucket. Sure, you can pull some valuable and reliable insights at regular intervals that will help you take the pulse of what’s going on day to day, but there’s a much larger percentage of valuable insight that’s just going to wash by. That’s why having a complementary data discovery strategy is so important: it helps you be where you need to be in that flood to catch what’s most relevant to your current business concerns. One of the ways Ironside is helping our clients get to this level of self-service flexibility is by becoming a Tableau partner. Read more