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Experience Design

Translating insights into data experiences

Developing data based solutions to business problems isn’t as simple as applying technology A to business requirement B.  Unfortunately there are these things called humans involved.  In order to truly satisfy business problems, we need to understand our users.

We’re in the business of solving people problems and Experience Design is our approach to gathering insights and delivering meaningful data experiences.

APPROACH

Experience Design is first and foremost about our approach to technology agnostic problem solving.

We solve problems by understanding people in the context and culture they work in order to develop genuine empathy for our clients, their stakeholders and their users.

We build upon this understanding through iterative analysis and design in order to explore the validity of our solutions while building engagement with our stakeholders and users.

Let’s Talk

DISCOVERY

“Who are we designing for?”

“How do they work?”

“What are their goals?”

“What are their pain points?”

ANALYSIS

“What is really important?”

“Can the data support their needs?”

“How to we balance project impact and complexity?”

DESIGN

“What makes sense to our users?”

“How can we make their interactions frictionless?”

“How do we balance look, feel, usefulness and usability?”

Businesses Don’t Have Problems.  People Do.

Business Experience Design

UNDERSTANDING YOUR PEOPLE

UNDERSTANDING YOUR BUSINESS

DESIGNING WITH YOU IN MIND

WHAT IS BUSINESS EXPERIENCE DESIGN?

RESOURCES

LET’S CONNECT

The first step is a conversation. Let’s explore what your company needs and then we will make a plan on how to move forward.

Fill out the form below and we will be in touch shortly.

Rob Miler headshot

Robert Miller

Experience Design Lead

Over 11 years in design and user experience, my true passion has always remained the same: building creative collaboration and developing the relationships and processes required for that collaboration to be successful. Professionally at Ironside, this means I leverage my background in technology, user experience, product development, project management, and cross-functional team leadership to connect client needs and goals to practical analytics solutions that stakeholders understand and enjoy using.

This mission is why I’m leading Ironside’s Experience Design team, a group focused on going beyond metrics to get at why businesses set the analytics requirements they do and aligning those requirements to their underlying needs. We make the most of your analytics technologies by applying proven design thinking principles in a business context, getting to know you and your data, and providing visualizations, dashboards, and other deliverables tailored to the needs of each of your key stakeholders.