Identified key data domain constituents
A medical professional liability insurance company with clients and services spanning the U.S. that specializes in underwriting policies for physicians, dentists, advanced practices, clinics, and hospitals.
The client recognized a need for Advanced Analytics and Business Intelligence capabilities to create an information edge over the competition. In order to enable these analytics teams to develop as quickly and efficiently as possible, the client sought to enhance their existing data governance process. This process would ensure that analytic data would be trustworthy, consistent, and accurate, which would allow the analytics teams to focus all of their energy on problem solving, not data cleansing.
Ironside identified the aforementioned opportunities in a previous technology strategy engagement as being foundational prerequisites for the company to realize its analytics goals. Ironside recommended the formation of an enterprise data governance group. The group would consist of all claims data constituents from multiple subsidiaries and would be able to discuss the state of the data quality and implement improvements. The engagement was made up of the following phases:
Identify Who Will Govern
Identify What to Govern
Teach How to Govern
KEYS TO SUCCESS
With Ironside’s help, the client enjoyed many benefits, which enabled them to: