Explored examples of well-designed experiences in the real world
An American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores.
The client brought in Ironside to run a 3-day workshop, with the goal of getting the team quickly ramped up on Experience Design techniques and best practices, in order to help them get unstuck. We started with an overview of design thinking concepts, then went through the end-to-end process in depth. The team practiced the techniques using their own business problems, and we ended with a discussion of the practical details of rolling out these processes internally.
Understand Experience Design
Learn the Process
Apply the Process
Utilize the Techniques
KEYS TO SUCCESS
The 3-day workshop resulted in the following benefits for the client: