PLATFORM | CASE STUDY

Strategize and Implement Retail Analytics Migration and Integration

COMPANY OVERVIEW

Global retailer offering clothing, accessories, and personal care products. In business close to 40 years, with over 1,000 stores in North America and an online presence in more than 80 countries.

BUSINESS NEED

Outdated processes and siloed legacy solutions were hampering self-service analysis and fragmenting the company’s view of their data. IT leadership knew they were falling into technical debt and were trying to modernize and centralize. They needed an upgraded data and analytics ecosystem geared toward user experience and brought Ironside on as a partner.

SOLUTION

Ironside approached the engagement with one overarching principle in mind—namely, that a successful migration starts with targeted action. To that end, we worked with our client to:

Diagnose Issues & Maximize Resources

Install a new IBM Sterling Commerce engine to integrate with the company’s wider IBM Cognos BI reporting implementation—and determine which one should track fulfillment metrics
Balance the need for answers now with long-term analytics sustainability

Create a Centralized Data Source

Connect the new Sterling Commerce data source to the data warehouse, and build reports on it
Provide a timely feed of usable, actionable fulfillment information linked to other key metrics, allowing broader comparisons and new insights

Modernize the BI Environment

Perform a checkup on analytics system health, which led to the decision to upgrade the Cognos BI platform, migrate critical reports, and update cubes to support high-use data sets
Ensure a modern BI platform was ready to support the full enterprise view users would now have

Create New Assets & Enable Users

Leverage new updates to develop new data views and supply chain improvements
Implement a new end-to-end merchandise planning infrastructure, which required building a data mart containing relevant data warehouse information, dynamic cubes for key data sets, and reports on key metrics

KEYS TO SUCCESS

These projects delivered many benefits to the client by enabling then to:

Provide users with advanced functionality and improved user experience for faster, more dynamic BI results
Connect previously siloed data sources into a unified, accessible ecosystem allowing easy, self-service reporting

Design fulfillment and merchandise planning approaches to delivering analytics results quickly
Remove technical debt

About IBM

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