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Thanks to the widespread availability of the cloud and the rampant growth of the remote options it enables, these days it feels like everyone is looking for a Managed Services Provider (MSP) to help manage different aspects of their environment. Whether they provide firewalls, antivirus solutions, or business analytics platforms, MSPs abound. There are many ways to assess what these providers bring the table, but what are the most important characteristics to look for? As a provider and consumer of these services, I know what I strive to offer and what I look for from my vendors. In this article, I’ll illuminate my thought process for you in the hopes that it can set you on the road to successful, rewarding MSP relationships. Read more