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One size does not fit all. Try as they might, there is not a single BI platform that can offer every capability that users require. With organizational complexity increasing, and the growing demand for self-service analytics, it has become commonplace, even recommended, for organizations to maintain multiple BI platforms to meet the needs of people in diverse roles with differing needs across the organization. Read more

When planning your next dashboard project, watch out for these 5 dashboarding terms that could possibly jeopardize its success. Read more

Remember our friend Empathy from the previous article? Well, now that you’ve interviewed, observed, and worked alongside your end-users and fully understand what it means to walk in their shoes, it’s time to leverage that new knowledge.

You’ve likely interviewed people in many different groups or roles within your organization. While analyzing your notes, you may begin to notice that certain people have similar needs, pain points, goals, etc. You can use this information to start persona building. Read more

Let’s go back a few years. You and your company invested significant amounts of time, effort, and capital to implement a business intelligence environment meant to serve the analytic needs of your organization and help drive insights. You and your team spent extra effort in developing the metadata and reporting that the business said they required, yet you’ve been hearing about users downloading free tools for analysis, your development request backlog has dried up, and a quick look at your audit logs shows flat, or worse, declining usage of your environment. What’s going on? Read more

What Is Design Thinking?

 

“Design thinking is about believing we can make a difference and having an intentional process in order to get to new, relevant solutions that create positive impact.”

– IDEO

 

It is not a magic bullet.  It is not the only approach to problem solving.  Instead, design thinking is simply another tool in our toolbox that helps us keep the user front of mind and practice empathy throughout the entire development process. Read more

Last month, we gave you a few summer reading suggestions from our experts, and they were so well-received we decided to bring you three more book recommendations from some more Ironside luminaries. These book recommendations will take you into the final stretch of the season feeling enriched with new insights into organizational growth, analytics strategy, and motivational methods. We hope you enjoy this list as much as you enjoyed the last one. Happy reading! Read more