Due to the rapid pace of today’s business world, new strategies, products, projects, and tools are being introduced on a constant basis. This means that the speed of business often does not match the speed at which IT departments, which tend to have to follow rigorous testing and governance policies, can provide ways to measure the success of the given implementation. With tools like social media and Google at our fingertips to provide constant and immediate information at our every whim, the ability to get answers to business questions with the same deftness as we can in our personal lives becomes expected by BI end users. That’s why accounting for self-service options is essential. Read more