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As we enter into the Independence Holiday weekend, I wanted to drop a quick note. It’s hard to believe three months have passed since my last letter. The world is evolving daily and technology continues to play a critical role in how we all connect, track information and communicate worldwide. Despite the shift toward working remotely, the executive team and I continue to be impressed with the level of productivity, cohesiveness, employee engagement and strength as an organization that we have seen demonstrated by our team. 

Here are a few highlights:

Teamwork. My team has pointed out how their interaction with each other has expanded — collaboratively tackling projects, sharing knowledge to prepare for webinars, and helping clients deal with COVID-19’s impact on their data and business analytics. We’ve hosted weekly Town Hall forums and internal Step competitions that have promoted teamwork company-wide.Under our Strategies for Success free content offerings to our clients, we’ve rallied around our Take30 Series. 

These sessions hosted by Ironside’s Data Science, Data Advisor and Business Intelligence Leads, have made it important for Senior Consultants, Partners and Clients to come together to offer the best of our thinking. The planning and delivery has been mutually beneficial for our team and the ever-growing number of participants who we have shared 30 minutes together, multiple times per week since the start of the pandemic.

Education. This unprecedented time when we are not traveling to clients has offered a time for our consultants to learn additional skill sets and to expand their certifications. One of the greatest values we offer to our clients is understanding best practices related to integration aspects between our key partners: IBM, AWS, Precisely, Microsoft, Trifacta, Tableau, DataRobot, Snowflake, Alteryx, Matillion and Alation. For us, to continue to excel with these partners — cross-training between our Business Intelligence, Information Management and Data Science practices on our most utilized tools — has created many “a-ha” moments toward streamlining our delivery services.

Client Engagements. Despite the sunsetting of “business as usual” for now, Ironside’s business is strong. COVID-19 has impacted businesses in various ways, whether they are operating and accessing data differently or needing to measure the impact of the global environment on their businesses’ analytics. Perhaps now, more than ever, the demand for information and analytics is a “must-have” versus a “nice-to-have.” Some of our clients have found themselves busier than ever and racing to keep up with the demand for new analytics and reports. Other clients are compelled to be more hands-on with analytics that used to be automated by machine learning models that have been rendered invalid. In these cases and beyond, Ironside’s Analytics Assurance Service is here to help. Our team’s expertise is being leveraged for immediate, short term assistance to support organizations running as efficiently as possible, allowing clients to use their own skills for other tasks to avoid stifling tradeoffs. 

Thank you for your continued relationship with our team. From myself and my team to you and yours, we wish you a wonderful Independence Day. Stay safe and remain strong, both in business and in health.

Best,
Tim

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