Posts

We’re often asked how “our methodology” helps drive better user adoption. The key to user adoption is satisfying users’ needs, within the context of their environment. This sounds obvious, but it’s surprisingly easy to miss the mark. And all too often, projects are doomed from the beginning…with the requirements. Read more

In the last few weeks, I’ve spoken with three different clients who are struggling with the issue of end user adoption. Each described a routine set of activities, either completed or in process, that you would expect to see in a thoughtful change management program. Nonetheless, all three customers expressed frustration at the lack of user adoption.

Why is this? Do we need to rethink our traditional process for engaging users as we embark on our data and analytics journey?

In a word, yes. Read more

Creating a data and analytics roadmap is an important first step in helping your organization utilize data to achieve growth, understanding, and action. But often we hear from clients that their roadmap isn’t leading them to their desired destination. While many are successful in laying out the technical requirements, identifying the path to business outcomes, and building the right foundation, they still find themselves unable to make sufficient progress towards their goals. Read more

Tableau’s powerful data discovery and visual analytics capabilities make it an ideal tool for enabling end users to achieve data driven insights at the speed of business.  It puts data in the hands of the business users who have the most to gain from it in an intuitive manner that allows for rapid visualization and actionable insight through self-service analytics. Read more

Let’s go back a few years. You and your company invested significant amounts of time, effort, and capital to implement a business intelligence environment meant to serve the analytic needs of your organization and help drive insights. You and your team spent extra effort in developing the metadata and reporting that the business said they required, yet you’ve been hearing about users downloading free tools for analysis, your development request backlog has dried up, and a quick look at your audit logs shows flat, or worse, declining usage of your environment. What’s going on? Read more

Why do I Care? It’s a simple question that is crucial to whether or not your idea sells, but it is frequently overlooked. Professional salesperson or not, we all have a degree of selling in our lives whether it’s convincing the kids to run errands with you or convincing a client to adopt one of your ideas. Read more

Most companies that invest in Business Intelligence technologies do so with high expectations of better decisions, more efficient processes and decreased cost. Others expect increased insight into spending, competition, and customer behavior or employee performance. The simple fact is that many BI implementations do not deliver on their expected value. Read more

One of the most daunting tasks for any Cognos administrator is the process of providing a sustainable and intuitive reporting solution that deciphers the often overwhelming user requirements into the simple question “What do they want?” Feedback is essential in developing methodologies and standards that increase the efficiency and usability of your Cognos environment. While the previous statement sounds straight forward, detailed feedback is often difficult to gather, quite frequently lacking articulation or clear definition. In addition, there are situations where people simply can’t communicate exactly what they want, or do not know how to ask for it. One of the most overlooked and underutilized tools in the IBM Cognos BI arsenal can assist you in forming an idea of what and how you need to deliver on user requests, providing feedback anytime you want without the need for multiple user requirement meetings.

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