When planning your next dashboard project, watch out for these 5 dashboarding terms that could possibly jeopardize its success. Read more
Tag Archive for: user experience
Remember our friend Empathy from the previous article? Well, now that you’ve interviewed, observed, and worked alongside your end-users and fully understand what it means to walk in their shoes, it’s time to leverage that new knowledge.
You’ve likely interviewed people in many different groups or roles within your organization. While analyzing your notes, you may begin to notice that certain people have similar needs, pain points, goals, etc. You can use this information to start persona building. Read more
Squeaky wheels usually don’t go away; they just get louder.
Imagine you purchase a new car. The car is shiny and runs great, but after a year maybe there are few things you wish were different – the seat design could be more comfortable or the road noise is louder than you expected. Maybe you just bought the standard model. Now you wish you researched a bit more or requested a few more accessories. Or maybe in reality you just need a quick tune up. Read more
In the last few weeks, I’ve spoken with three different clients who are struggling with the issue of end user adoption. Each described a routine set of activities, either completed or in process, that you would expect to see in a thoughtful change management program. Nonetheless, all three customers expressed frustration at the lack of user adoption.
Why is this? Do we need to rethink our traditional process for engaging users as we embark on our data and analytics journey?
In a word, yes. Read more
IT and business leaders share a common goal – to leverage the data available to them in order to make more informed business decisions. The first step to achieving that goal is to create a data & analytics roadmap, a task many companies find daunting. Where do you begin?
“Most organizations are ineffective in communicating data & analytics-related concepts across departments, resulting in suboptimal management and utilization of information.”
– Doug Laney, Gartner Blog Network
If modern business data is a river, then traditional enterprise business intelligence is a bucket. Sure, you can pull some valuable and reliable insights at regular intervals that will help you take the pulse of what’s going on day to day, but there’s a much larger percentage of valuable insight that’s just going to wash by. That’s why having a complementary data discovery strategy is so important: it helps you be where you need to be in that flood to catch what’s most relevant to your current business concerns. One of the ways Ironside is helping our clients get to this level of self-service flexibility is by becoming a Tableau partner. Read more
Tableau’s powerful data discovery and visual analytics capabilities make it an ideal tool for enabling end users to achieve data driven insights at the speed of business. It puts data in the hands of the business users who have the most to gain from it in an intuitive manner that allows for rapid visualization and actionable insight through self-service analytics. Read more
Let’s go back a few years. You and your company invested significant amounts of time, effort, and capital to implement a business intelligence environment meant to serve the analytic needs of your organization and help drive insights. You and your team spent extra effort in developing the metadata and reporting that the business said they required, yet you’ve been hearing about users downloading free tools for analysis, your development request backlog has dried up, and a quick look at your audit logs shows flat, or worse, declining usage of your environment. What’s going on? Read more
“Content is King” is a phrase made most famous by Bill Gates in a 1996 essay, but it’s been used many times before. I believe he was referring to what will drive the internet for years to come. In my mind, this saying was and is still true in media. Just take a look at Netflix, Amazon, YouTube, and other organizations creating original content. You can even go further outward and consider any social media platform and all original (or shared) content in a company’s data stores. Read more
Introducing Ironside Solutions – Industry and Functional Expertise Applied to Solve Your Most Critical Business Problems
Ironside is proud to announce the launch of its innovation center with a number of exciting new packaged Ironside solutions built on the IBM Business Analytics and Information Management portfolio. These solutions are designed to accelerate and multiply client return on investment and address specific functional and industry business problems. Be sure to contact us or stop by our booth at IBM Information on Demand next week to speak to our industry and functional solution experts in person. Read more