Squeaky wheels usually don’t go away; they just get louder.

Imagine you purchase a new car. The car is shiny and runs great, but after a year maybe there are few things you wish were different – the seat design could be more comfortable or the road noise is louder than you expected. Maybe you just bought the standard model. Now you wish you researched a bit more or requested a few more accessories. Or maybe in reality you just need a quick tune up. Read more

In the last few weeks, I’ve spoken with three different clients who are struggling with the issue of end user adoption. Each described a routine set of activities, either completed or in process, that you would expect to see in a thoughtful change management program. Nonetheless, all three customers expressed frustration at the lack of user adoption.

Why is this? Do we need to rethink our traditional process for engaging users as we embark on our data and analytics journey?

In a word, yes. Read more

IT and business leaders share a common goal – to leverage the data available to them in order to make more informed business decisions. The first step to achieving that goal is to create a data & analytics roadmap, a task many companies find daunting. Where do you begin?

 

“Most organizations are ineffective in communicating data & analytics-related concepts across departments, resulting in suboptimal management and utilization of information.”

– Doug Laney, Gartner Blog Network

Read more

CIO and IDG released the 2017 State of the CIO report this week. Their findings are useful not just for the CIO role in general but also for exploring the connection between the CIO and analytics initiatives. Looking at the report through the lens of data and analytics, I had three reactions to the survey results:

  1. CIOs should consider using analytics to drive business innovation, backing up their transformational and strategic activities with concrete resources.
  2. CIOs and line of business leaders should consider communicating even more and syncing expectations through data and analytics.
  3. CIOs should consider investing in a data and analytics roadmap to enable themselves as both business strategists and technicians.

Read more

Creating a data and analytics roadmap is an important first step in helping your organization utilize data to achieve growth, understanding, and action. But often we hear from clients that their roadmap isn’t leading them to their desired destination. While many are successful in laying out the technical requirements, identifying the path to business outcomes, and building the right foundation, they still find themselves unable to make sufficient progress towards their goals. Read more

Analytics platform migrations and upgrades are among Ironside’s core competencies. We’ve been doing them since our inception, and we do a lot of them.

Here are four common pitfalls that we’ve seen organizations from a variety of industries suffer from during the process. Read more

As we’ve mentioned before, as of April 2018 there will be limited extended support for Cognos 10.x. Sure, that sounds like a long time from now, but if there’s anything I’ve learned from my time in enterprise IT, it’s that making a change is like turning a battleship. You need to start actively planning for it and plotting your course way ahead of time to ensure everything runs smoothly. Read more

LEXINGTON, Mass., Dec. 12, 2016 /PRNewswire/ — Ironside, a Boston-based data and analytics firm, just released an authoritative list of questions that they recommend business leaders try to answer now in planning for their analytics initiatives.

Today, it’s safe to say that the majority of businesses understand the value of analytics. They get that their data is important and that using it in the right way can have significant benefits. The problem, though, is that even though the business community as a whole acknowledges these facts, there’s still a lot of magical thinking around analytics tools and platforms out there. Read more

We’re getting ready for Tableau Conference 2016 here at Ironside. With only a short time left until November 7th, our team is preparing for which parts of the conference they’re most excited to take in. And, more importantly, developing strategies for prioritizing where to spend their time. I got a chance to catch up quick with Crystal Meyers and Katelyn Tolbert, two of our Tableau-certified consultants, to hear what they’re looking forward to and get their perspectives on where people should be focusing at the conference. Read more