Tag Archive for: Bimodal Analytics

In the first installment of this series, we discussed the origins of Mode 2 Analytics, and in the second installment we focused on how to enable this capability in your organization using Cognos. Now that we’ve learned all about how Mode 2 works, let’s walk through a sample use case that highlights the Bimodal Analytics Lifecycle as well as the technical capabilities of Cognos Analytics and how they fit together.

In this example, you are the manager of a Healthcare Call Center system that is comprised of seven (7) regional centers across the country. Each call center handles contact (phone calls and online chats) from the customers that are located within the states that make up those regions.

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In the first installment of our series on bimodal analytics, we talked about the origins of Mode 2 analytics. We looked at some of the challenges around implementing true bimodal analytics within IBM Cognos Analytics 11 and touched on some of the vendors who were born as Mode 2 platforms. This second installment will focus specifically on how to enable Mode 2 analytics within the organization using Cognos.

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Well in advance of the IBM acquisition of Cognos, the Cognos name was synonymous with powerful, trusted enterprise business intelligence and managed reporting. Between its ability to scale to meet the needs of the largest enterprises, its robust, governed metadata layer that made it possible to report against a vast array of different data sources, powerful reporting capabilities churning out highly complex managed BI reporting solutions, and ad-hoc reporting and analysis against those governed data sources, IBM Cognos was the answer for almost all enterprise reporting needs. Until it wasn’t.

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As we’ve mentioned before, as of April 2018 there will be limited extended support for Cognos 10.x. Sure, that sounds like a long time from now, but if there’s anything I’ve learned from my time in enterprise IT, it’s that making a change is like turning a battleship. You need to start actively planning for it and plotting your course way ahead of time to ensure everything runs smoothly. Read more

LEXINGTON, Mass., Dec. 12, 2016 /PRNewswire/ — Ironside, a Boston-based data and analytics firm, just released an authoritative list of questions that they recommend business leaders try to answer now in planning for their analytics initiatives.

Today, it’s safe to say that the majority of businesses understand the value of analytics. They get that their data is important and that using it in the right way can have significant benefits. The problem, though, is that even though the business community as a whole acknowledges these facts, there’s still a lot of magical thinking around analytics tools and platforms out there. Read more

Ironside is happy to announce that one of our long-time professional services veterans, Scott Misage, will be taking on a broader management role as our Business Intelligence Practice Lead. With his history as a crucial contributor to and point person on many diverse and complex analytics projects across a variety of industries during his time as an Engagement Manager, Scott was a natural choice to head up the Ironside Business Intelligence practice and keep us at the forefront of innovation in the space.

About Scott

Scott Misage Business Intelligence Practice LeadScott is one of those rare leaders who is fully immersed in every possible detail of Ironside’s business analytics offerings but who can also deliver on the big picture and see the overall goals and strategies behind those individual solutions. This is why Scott has made a name for himself as a top thinker around both the performance of our solutions and their integration with one another.

Scott’s Specialties: Business Intelligence Advisory and Implementation, Performance Management Strategy, Enterprise Data Management and Architecture, Data Discovery, Bimodal Analytics, New Technology Discovery/Evaluation, Analytics Adoption

 

Focus and Goals

In his new role as Business Intelligence Practice Lead, Scott is committed to expanding our clients’ understanding of what a business analytics solution can do for them.

“It’s way more than just your standard BI reporting,” he says. “With all the advancements that have occurred, both in terms of the expanding focus on data discovery and the integration of predictive capabilities, business analytics is becoming this central connective fabric that really unifies and communicates across your whole environment. Through data, it unlocks the past, present, and future of your organization.”

This evolution is something Ironside already has a jump on due to Scott’s leadership in embracing and pushing forward a philosophy of bimodal analytics. Building on both our foundation in traditional enterprise BI structures and innovations in the areas of visualization, dashboarding, and data discovery, Scott is helping us provide the ad hoc capabilities that are in such high demand currently without compromising on the governance standards that allow analytics systems to function effectively.

“The whole bimodal analytics idea really hinges on balance,” he states. “It’s about getting a conversation going between your formal mode 1 BI infrastructure with all those recurring enterprise reports and your moving-at-the-speed-of-business mode 2 data discovery tools that uncover new insights. The key is to make sure there’s a process in place for this and that data quality gets kept as the main priority.”

Scott is also involved in building a deeper connection between the Business Intelligence and Analytics Advisory practice areas. Because there are so many tools out there on the market, having the ability to smoothly transition between evaluating options and building strategies and executing the technical elements needed to make those recommendations real is critical.

“We’re spoiled for choice in terms of business analytics tools, so it can get tricky to find the exact right fit,” he asserts. “Our practices together have the unique ability to both evaluate the tools from a technical and business perspective and then see the results of those evaluations through to completion, enabling the client along the way and delivering highly valuable solutions.”

If you’d like to see more of Scott’s perspectives as both a consultant and Business Intelligence Practice Lead, check out the articles he’s written on our website. You can also visit our Business Intelligence page to see what Scott’s team is involved in and how they can help you discover and build your ideal business analytics solution.

Ironside hosted a webinar on IT-Driven vs. User-Driven Analytics: How to Coexist. Rob Minogue, Director of Advisory Services and Scott Misage, Business Analytics Practice Lead, presented on how to bridge the gap between IT-Driven analytics and User-Driven analytics and innovative approaches to monitoring and governance.

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Ironside’s Crystal Meyers was featured in Vol. 19, No. 4 of TDWI’s Business Intelligence Journal. Her points are particularly relevant as business analytics begins a more pronounced shift toward a bimodal model in 2016.

Reprinted with permission of 1105 Media, Inc. As published in TDWI’s Business Intelligence Journal. Read more

Data discovery tools and techniques represent the largest change to traditional business intelligence in the last decade. Instead of being a replacement for enterprise reporting, however, data discovery is a new approach that augments the old methods. Understanding when to use each and how they work together are key elements in implementing a strategy for bimodal analytics. Read more

Tag Archive for: Bimodal Analytics